A 30-point audit built at a US$9M dental practice. Score all ten stages, from the first search to the referral, in about ten minutes, and you will know which stage is costing you patients and what to fix first. Two chapters come with it in full, so you can see how a fix works.


The full book connects all ten stages to practical checks, conversations and routines. Use Appendix A to choose a priority, Appendix B to record weekly numbers, and Appendix C to plan the first 90 days. PDF + EPUB, about 43,000 words. $297, with a 30-day refund.